Covid-19 

Given the recent developments with the Covid-19 Pandemic, and following national NHS guidance, we have decided to make some immediate changes to our systems and patients should avoid coming into the practice unless specifically asked to do so. These changes are to keep you safe and our staff safe, and to limit spread. We appreciate your cooperation during this challenging time. 

Appointments

To keep you safe and our staff safe, and to limit spread, we have moved to a system of telephone first. This means that our clinicians will speak to all patients on the telephone initially, and will either give advice over the telephone or will ask you to come into the practice later that same day for an appointment. We will also be offering video consultations to some patients, you will be invited to sign up of this if the clinician thinks it's appropriate or you can sign up in advance by visiting our video consultations page. Many people won't need to come into the surgery to be seen at all, and a lot of problems can be dealt with by telephone or video.

Prescriptions

Routine prescription requests should be handled without anyone entering the building. See our prescriptions page for details of how to submit requests online

When ordering a prescription please confirm which pharmacy you wish to collect your medication from. You will not be able to collect prescriptions from the practice.

If you are unable to use the online ordering system, please consider asking a relative or friend to order on your behalf.If there is no other option, you can drop off a written request in the letter box outside the front door.

Useful information and frequently asked questions

If you are concerned that you might have coronavirus or if you have been in close contact with someone with coronavirus, please see NHS 111 online guidance, please do not come to the practice. If you do not have access to the internet please call 111 instead. 

Fitness for work

If you have to self-isolate because of coronavirus and you need a note for your employer, you can get this from NHS 111 online. If your employer is asking for evidence of fitness for work, please print out and show them the letter below. 

Medication guidance
Use of non-steroidal anti-inflammatory medications 

There has been concern about the use of non-steroidal anti-inflammatory medications (NSAIDs), such as ibuprofen, naproxen and diclofenac in relation to Covid-19. Currently there is no conclusive evidence of the impact of NSAIDs taken during infection with Covid-19. The current advice for patients, who have confirmed Covid-19 or believe they have Covid-19, is that they use paracetamol in preference to NSAIDs where possible. Those patients who have been prescribed NSAIDs by a doctor for a specific medical reason (e.g. arthritis) should not stop using them. This advice is being kept under review.

ACE-Inhibitors and Angiotensin Receptor Blockers

We have received queries from patients regarding potential adverse effects of angiotensin converting enzyme inhibitors (ACE-i) or Angiotensin Receptor Blockers (ARBs). The Council on Hypertension strongly recommend that patients should continue treatment with their usual anti-hypertensive therapy because there is no clinical or scientific evidence to suggest that treatment with ACEi or ARBs should be discontinued because of the Covid-19 infection. See this link for further details: Position Statement of the ESC Council on Hypertension on ACE-Inhibitors and Angiotensin Receptor Blockers

Further information and advice

Please refer to the following guidance for further advice.

Other queries 

You can now send us routine queries using the Consulting Room section of our website. You can submit routine medical and administrative queries, requests for sick notes and subject access requests. Please do not send us queries relating to Covid-19, please refer to the guidance above instead.