Covid-19 - Visiting the practice

Our front doors remain closed for general enquiries, you should only visit the practice in person if you have a face to face appointment booked with one of our clinicians. 

Face coverings and masks

New government advice, from 15th June, advises wearing a face covering if you are coming to practice in person for an appointment.

Face coverings and face masks are additional measures to keep people safe while in the practice, however social distancing and good hand hygiene practices are still the most important ways to keep you and those around you safe.

With that in mind, we would ask that you do the following:

  • wear a face covering or mask when visiting the practice
  • keep 2 metres between you and other people where possible
  • regularly wash and/or sanitise your hands.

Government guidance on the use of face coverings generally is available on the Government website

Arriving for your appointment

When you arrive at the practice please ring the intercom at the front door to let our reception team know that you are here. They will then be able to check you in for your appointment. 

We have very limited capacity in our waiting room so please be prepared to wait outside or in your car if you have driven here. Patients will be asked to enter the surgery alone wherever possible to reduce the number of people in the building. 

Please use the hand sanitiser in reception when you enter the building, and again before you leave.

Please note that our toilets should only be used if absolutely necessary and again you should sanitise your hands before and after use.

You will not be able to book any follow up appointments at the front desk, please go home and call or email us to do this.

Further information

Please see our main Covid-19 page for other useful information and answers to frequently asked questions.